Supervision / Management of the CTO Program
This is a three (3) day course designed for those first-line supervisors who may have already completed a basic Communications Training and Evaluation seminar. These supervisors have the responsibility to administer, manage and coordinate the Communications Training Program and supervise the Communication Training Officers. The seminar is based on the “San Jose” model.
The program will emphasize the Communication Training Supervisor’s role in the selection of CTOs, monitoring the CTOs conduct and responsibilities, administering the program properly by using disciplined documentation, standardized evaluation guidelines and performance evaluations. The CTS will also be instructed on their responsibilities in creating a positive learning atmosphere at the workplace where both the CTO and the CTS can work together to assist the trainee in their learning and positive performance. Program reliability issues as well as the termination process will be discussed.. |
Specific Subject Areas Covered |
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